Changing Phones

You can log in and use the same account across multiple devices (such as phones and tablets) without restrictions. Whether you’re upgrading to a new phone or adding another device, you can effortlessly sync your data, settings, and apps to ensure a seamless experience. Key benefits include:

  • Data Synchronization: Automatically sync important data like contacts, photos, and documents, so you can access them instantly on any device.
  • Cross-Device Usage: Switch freely between devices without needing to set up again or re-download apps.
  • Cloud Backup: All data is automatically backed up to the cloud, ensuring data security and quick recovery when switching devices.
  • Real-Time Updates: Any changes to settings or data edits made on one device will be instantly reflected across all devices.

How to Keep Your Account Synced When Changing Phones:

  1. Download the App: Download and install the relevant app on your new phone.
  2. Log in to Your Account: Use your existing account credentials to log in, and the system will automatically sync your data and settings.
  3. Check Sync Status: Confirm that all data has synced correctly, and adjust sync options as needed.

With these features, you can switch to a new phone without affecting your experience, ensuring consistent and secure information across all devices.

User Phone Change

When you switch to a new phone, please log in to the new device using the same account to ensure smooth transfer of your data, settings, and apps.

Creator Phone Change

If you need to switch the phone used by a creator, please strictly follow the guidelines below to ensure account security and proper functionality.

Usage Restrictions

  • Creator Accounts: Limited to login and use on a single phone only. Do not log in to a creator account on multiple phones to avoid account conflicts or security risks.
  • Other Account Types: Admin, manager, and general user accounts are not subject to this restriction and can be logged into on multiple devices.

Logging in with the Original Registration Account

To ensure you’re using the Google or Apple account registered initially, follow these steps to check your login account:

Step-by-Step Guide

  1. Open the App

    • Locate and open the SwipePoint app on your phone.

  2. Go to More Options

    • On the app’s main interface, tap More at the bottom right.

  3. Access My Account

    • In the More menu, select My Account.

  4. Check Account Information

    • On the My Account page, find the Login Account option.
    • Verify the displayed Google or Apple account matches the one you used to register for SwipePoint. 
Bottom right: More > My Account > Login Account

By following the steps above, you can easily verify and use the correct registration account, ensuring data synchronization and a smooth, secure experience. For further assistance, feel free to contact our customer support team.

Notes

  • Account Consistency: Ensure the displayed account matches the Google or Apple account you used during registration to avoid data sync issues or inability to access purchased content.
  • Single Account Use: To avoid confusion, it is recommended to primarily use one Google or Apple account to log in, especially for critical operations like clock-ins.
  • Apple Privacy Account: For Apple accounts, if the privacy feature is activated, the display will show Apple’s private email alias.
This manual strives for accuracy and completeness, but we do not assume any liability for errors, omissions, or updates. The content may be modified at any time without prior notice. We are not responsible for any damages arising from the use of this manual or downloading its contents, including but not limited to system failures, data loss, or infringement of rights. Users assume full responsibility and risk.